Review for Synergy Power

02/27/2022
dallas916 Rocklin, CA

Bad to worse

1st, I am not in Utah but could not change it. NorCal. I paid big bucks CASH UP FRONT for a 36 panel system that was supposed to produce 10,500 KWH. Yeah, right. The best I ever got at peak sun was 8.1 KW, and that was only for about 2 hours out of 8 hours of sun. I have never had a positive NEM. I called them numerous times and they finally came out and replaced the too-small 7500 KW inverter with a 10,000 KW. It helped a tiny bit for awhile, then back to miserable outputs. I paid for a system that was 20% more than my peak annual demand, and I'm getting far less than what I consume. Last year's NEM was over $1200 I had to pay out. This is BS. I'm gona start calling again so maybe.....maybe...they will find a solution.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 10500

System price: $34,000

Price include the Federal Tax Credit or incentives: No