Office location: 21 Vaughn Street, Spencer MA, 01562
03/07/2022
Diana K
Paxton, MA
We had a disastrous experience and can not recommend Rayah. Brad was knowledgeable and helpful and nearly all of the staff are kind and hardworking. But coordination of needs, requests, and follow-up we found/find sorely lacking. We experienced multiple issues and delays. We contracted for a ground mount in Sept 2021. They left a large trench open to our foundation for months that led to melting snow and ice flooding our always-dry basement. They were very responsive during the flooding and immediately afterwards, but concerns and requests were largely disregarded both before and since. We finally paid a backhoe operator to finish backfilling the trench. We paid Rayah in full in 2021, however we still are not able to use solar power, even though the electric company gave us permission to operate and installed a net meter. The monitoring app company has attempted to assist us but say only Rayah can get us online, unless/until they go out of business.
System size (kW): 4.8
System price: $21,420
Price include the Federal Tax Credit or incentives: No