Review for South Texas Solar Systems, Inc.

03/12/2022
Steve San Antonio, TX

Rated as one of the worse Solar companies

BEWARE OF THIS COMPANY: I called to request to get my panels cleaned no one would answer the phone and their answering machine was completely full because no one checks the messages! I finally get a call back by the RUDENESS associate . She stated that there not doing panel cleaning and suggested that I call a outside company to get them clean , I said ok but will I be reimbursed she said NO . This associate name is Jerelyn. I pretended that I didn’t have my contact and if she could email it to me . Once she emailed me the contract she states that there is nothing in my contract about cleaning my solar panels . So I asked when was the last time my panels were cleaned funny she sent me a list that they had come out to clean my panels and the sent me a 5 year select warranty. I waited a couple of days and told her I found my contract and scan the 15 year select limit warranty. She was doing illegal by switching out my warranty from a 5 year as opposed to the 15 year warranty. She refuses to take my calls or give me her supervisor or the owners contact. This is totally illegal and a Breach of contract. I’m sure this is not the first time she has done this ! I’m now trying to seek legal help !