Office location: 1421 Wells Branch Pkwy 110, Pflugerville Texas, 78660
03/31/2022
TOO LONG INSTALLATION
San Antonio, TX
Longhorn Solar Inc., services San Antonio out of Austin. Signed contract in Aug 2021, panels installed Dec 31,2021 but not hooked up and today is March 31,2022. Lame excuses all over the place as to why the delay. My advice is use company with service people in your city, not serviced remotely. My probable guess is Longhorn has only have 1 certified electrician to service San Antonio, traveling out of Austin. They have missed promised appointments without a phone call . When I call to ask why not showing up? Admin girl says she does not know why and resets. Here is one example of miscue: The onsite certification inspection meeting, final step before solar meter is installed, with CPS, failed because paperwork did not have an stamp. Inspector stated he would lose his job if he approved install without the stamp on documents. Seems like Longhorn is cutting corners. Inspector found other issues and was kind enough to help new electrician know what was missing. I am now glad someone is reviewing Longhorns work because I do not know the codes; 3 weeks later and still no resolution only missed another scheduled meeting.
System size (kW): 3.2