05/19/2022
Leo
Plano, TX
Update: Installer corrected the problem by installing a new inverter, 26 days after reported.<br /><br />I paid a system in full with longhorn solar, the system did not last 1 year, a broken inverter.<br /><br />Longhorn keeps claiming chain supply issues while still getting new businesses, but not repairing mine.<br /><br />Their support system is basically none, one email contact that might or might not reply you in 3 days if you are lucky, and never gives a clear answer.<br /><br />I have a dead system, including a 16kw battery.<br /><br />Lesson learned, Look somewhere else, and force them to put a specific repair time window in your contracts.
System size (kW): 8280
Year installed: 2021