Office location: 431 Luna Bella Lane, New Smyrna Beach FL, 32168
05/25/2022
DH
New Port Richey, FL
Atlantic is quick to design, sell and install the system and panels. After that communication is non-existent, sales Rep Max Jones is of no after sales help and will not return calls or respond to Emails. All equipment has been sitting idle for almost 3 months not generating an ounce of electricity. When Atlantic is contacted NO ONE has a clue as to the status of our system and if and when it will receive final approval. The "COMMON" answer if you get one is " waiting on final inspection and approval to operate". Okay, and that is when??? Crickets and no response from anyone regardless of attempts and messages left. Highly suggest looking else where for solar and to not use this company. Terrible customer care, but reading the web-sight that's the most important quality for using Atlantic Key Energy. Damn, I'd hate to see how other companies are treating customers if this is the number 1 priority.
System size (kW): 16.7
Year installed: 2022