Office location: P.O. Box 4006, Casper WY, 82604
06/13/2022
unhappy
Evansville, WY
It started out promising. They seemed to know their stuff. It took a while to get started, but once they finally did it moved along quickly. They did all but the final 2-3 hours of hooking up to the grid and making it actually power my house. It has been over 3 years. They are no longer returning my calls. They have promised at least 5 times to finish in a week. There was a miscommunication at one point where I actually owed them some money, but didn't realize it because I had gotten an email agreeing that all I still owed them was $500 when the job was finished. Over a year ago we figured out that problem. I asked them if I paid the small balance, would they have it finished within 30 days. They said yes. That was 14 months ago. They are no longer returning my calls. It looks like I'm going to have to get a lawyer and sue them to get my job finished. The worst part is 3 years of the life of my system are gone without my even getting one watt of power out of it and there is no telling how much more time it will take to get it working.
System size (kW): 10000
Year installed: 2019