Review for Wells Solar & Electrical Services

07/19/2022
Mark Belton, TX

Good installation and service -batteries are a challenge.

After waiting four months for a complete installation, my contract was split between panels and power-walls (batteries). Very professional installation and great follow-up after hail when a panel went out and just needed a reboot. But after seventeen months... no batteries and nobody will even call back to explain or update ETA. One more comment, possibly related to my setup for batteries: We had our first power outage a month ago. Middle of the day with the panels generating good power. There was no way to disconnect from the downed-grid and use the panels to power my home. No response from Wells about that question either.

System size (kW): 12

Year installed: 2022