Review for Baker Electric Home Energy

Office location: 2120 Harmony Grove Road, Escondido CA, 92029

07/27/2022
Sue San Diego, CA

Excellent company & service

I give Baker Electric 5 stars and would give them more if I could! They are a first class outfit. In business for almost 80 years and I can see why! I chose them partly because of that and partly because I was so impressed by their salesman Wamidh Shamoun. He was knowledgeable, honest, not pushy and helpful from the first call thru the entire installation process. He took the time to check and explain my pool pump and how it functioned. I increased the number of panels (my choice) and signed the paperwork. All virtually. I was given a ‘portal’ to track my progress, a payment schedule etc. I was quoted up to 3 months for install and completion because of possible delays with permitting and inspections – which they have no control over. Wendy Wilkes was my project lead and very responsive throughout the entire project. I signed the contract on June 7th by June 10 my site inspection (first step) was completed. Then the plans were drawn up and sent for my approval. Next, the permit application. Once it was approved the installation date was set. It would have been July 1, but I was out of town so it had to be July 14. Sergio was my contact for that step and I was provided with a date confirmation and details explaining each step of the install. The install team (Jose, Fernando, Kiance and Luis) were on time, worked every minute they were at my house and cleaned up as if no one had even been here. They arrived with their own trailer that contained all the equipment and even had a portable toilet delivered so once I met with Jose, who explained everything step, I never had contact with anyone again until the project was done – all in one day! I have little to no attic, so the entire installation was outside – no one had to come into my house! The next step was for the City inspection. It was estimated to take up to 2 weeks and took place long before the 2 week estimate. The City inspection was completed on Friday afternoon and by Monday morning SDG&E contacted me saying “that your City/County inspection has been received and is being processed by San Diego Gas & Electric's Net Energy Metering Department. The next step is for SDG&E to inspect your Solar system. We will conduct your inspection within the next two weeks.” By 3:08 pm Monday (that same day) I received this notice from SDG&E “Congratulations on going solar! You've been approved for "Permission to Operate" (PTO) and your Net Energy Metering billing will begin on 07/xx/2022. We want to help you make the most of the renewable energy you generate. Start with successful solar tips in our attached guide”. In less than an hour Baker Electric connected me to the Enphase app and website and I am happily watching my system produce energy. It is fascinating to watch! I HIGHLY recommend Baker Electric to anyone looking to add Solar!