Review for Sun Solar Electric Inc.

Office location: 1364 N. McDowell Blvd Suite #6, Petaluma CA, 94954

08/02/2022
Bill Carle Sonoma, CA

Completely Satisfied

Let me begin by stating that when I started the process I was dealing with a health issue that made me want to confirm that this company would be there for my wife if concerns should arise after the install. I went to their location and met Mike Meyer and Jason Fernandes who handle the electrical and solar operations. Learned that they are family owned and are bringing their kids into the business to secure a solid company, with plans to be around for a long time. I left completely reassured. The first person I dealt with was Page Leonard, the sales consultant. He came up with a well prepared proposal as to the number and placement of the panels. He was very patient with me and my numerous questions. I had some different ideas and we reached agreement on the third proposal. So what does this mean. Page, and the company as a whole, are willing to listen to the customer and allow you to be part of the process. Next up was Nick, who came by the house to do a visual of the planned installation. He fine tuned the plan and was able to do a wiring change in order to produce accurate monitoring of the panels and the Enphase battery system. Next up was Brian who was in charge of the install team. Brian, and his team, are perfectionists who did excellent work. Even at this point he looked at the job and was able to make some small changes to improve the project. The team members listen and trust in each other. That's appreciated by me, the customer. Following the install, Nick came by to program the batteries. There was a slight hiccup in its ability to communicate with Enphase, but it was ironed out in one week. On 05/20/22 I received my "permission to operate" from PG&E and the system is working like a charm. I also have confidence that Sun Solar Electric will be there for me should a problem arise in the future.