Review for American Solar & Roofing

Office location: 2850 S. 36th Street Suite A-12, Phoenix AZ, 85034

08/15/2022
Bob Sun City West, AZ

Would not use this company Today.

I purchased the system about 11 years ago. since they were giving a number of rebates. About a year ago they called and wanted to know if I would like to have someone come out and check the system at a cost of over $300. I agreed and they wrote me a report. One of the items was that I had a cracked Panel. Since things seemed to be working OK it did not bother me. Move ahead a year. My system went out so I called them. They wanted another $300. to come out and do what they called another inspection. I asked if this would include fixing the problem? No Answer! While I was talking to them they told me the converter was only warranted for 10 years. OK I was also told the Panels were warranted longer then that. I started to question them if that is the case when they were out a year ago and found the cracked panel, why was it not replaced if it was under warranty? That started our conversation to deteriorate. I just want to say when the installation was done I would have given the a A+ but today they get and F -. I would not recommend doing business with them if you are going to purchase the system. The person I talked to hung up on me because of the questions I was asking.