Review for Ad Energy

Office location: 423 Commerce Lane Suite 4, West Berlin NJ, 08091

09/02/2022
Daiveet Patel Skillman, NJ

Lacks transparency, delays

When the roof and solar panel installation project started, I was told the most time taken is for township and pseg approvals. It has already been 2 weeks since we got all approvals and I do not have any timelines for installation yet. When I followed up today, I was told it would take another 2 weeks to install. It is minimum 4 weeks to install after all the approvals were secured. Feeling disappointed at this point given the lack of clarity since we started the project. Update on above - Installation was finally done 4 weeks after the all the approvals from township and pseg. I was asked to make the payment as they only need to schedule township inspection of installation. I made the payment within two days. Almost one week passed and when followed up on status of township inspection, after two follow up emails, I am informed that they made modifications to the original installation plan and need to seek reapproval from township on that. No timelines can be provided. At this point, I feel that Adenergy/sunpower has been a bad decision on my part as they are not transparent with the process, do not provide any proactive updates on the project, trick you in to making the payments, leave you at the mercy of township to approve. Adenergy is making the overall process lengthy as there are delays and not a thorough process from their end.