09/09/2022
Bob
San Clemente, CA
Talked a good game and everything started fine - but took them several attempts to get city permit signoff, as they kept missing things and not doing install properly. Then they messed up wiring to my house thermostat (the did it originally at start of install and now again after they "finished" install) and now won't address - one week after install and the second time they did this during the process. Also note you can't get through to customer service and get anyone live-hard even to find an email address for them. Doesn't matter though, as they don't respond to voicemails or emails at all it appears. Been over a week with both a VM and emails and NO ONE EVER has contacted me back. Very concerned about what will/won't happen when warranty issues come up. Don't believe any positive reviews or their slick website. Avoid OC solar.
System size (kW): 34
Year installed: 2022