Review for San Diego County Solar

Office location: 5145 Avenida Encinas Suite A, Carlsbad CA, 92008

10/23/2022
Fred San Diego, CA

Great to have solar!

San Diego County Solar did a great job installing my solar system. They recommended an electrician and roofer to replace my roofing and upgrade my electrical panel. Both recommendations worked out well. Seth, the sales director, was good at explaining the details of solar and the net metering benefits. Seth and Roy worked with the electrician and roofer to get the process moving and in order. Once SDG&E gave the electrician the go ahead to change out the panel, San Diego County Solar installed my 4.8 kW system the day after the panel was upgraded. The equipment I had installed was REC 400W Alpha black panels and Enphase IQ8 microinverters. During the solar install, one of the new breakers in the new panel failed, but Ian from San Diego County Solar diagnosed it and went to Home Depot to get a replacement for me. When my wifi couldn't be seen by the system, they installed an AC line network adapter so the system could go online. There was a slight delay with the system inspection schedule, but permission to turn on came about 2 weeks after the install. It was just in time to deal with the high temperatures that came in September. I was able to generate excess solar while still running the AC as I needed it. Later Seth came by and helped connect the system to my wifi, after I had installed a wifi extender. He also added additional paint to the conduit around the combiner box, since the temporary AC line network adapter cable was removed when wifi was connected. There was an issue with the install of the sign on the electrical panel, but after an email to Seth, he had the issue taken care of. San Diego County Solar has its own employees, not contractors, perform quality work. They managed the process for me, which is what I was looking for. Seth was available to answer questions over the phone and txt/email before I decided to go with them, yet he didn't make any push just to make a sale. I am very happy with the solar system, as it continues to generate energy for me each day.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 4.8

System price: $17,399

Year installed: 2022

Price include the Federal Tax Credit or incentives: No