Review for Tiger Solar (formerly Altenergy Incorporated)

11/10/2022
Helen Carnie Garden City, ID

Worked maybe 50% in first 3 years- HORRIBLE

When we bought we were told they would Monitor it and let us know if something wasn’t working. After year 1, it went down. I noticed, they didn’t. They fixed the issue, we were reimbursed for lost solar and power we paid as a result as promised when we bought solar. After it was installed it never seemed to function properly. I called the company, I called Idaho power, both more than once. I kept paying typical power prices. Almost a year later they finally admitted that they missed the issue. Parts were on back order. We still haven’t been reimbursed for the lost power for almost a year. Lots of broken promises. Lots of broken communication on their end. I continue to call, text, email, with NO response. I stop by their office in person and am always told they are working on it. DO NOT believe their false promises for what happens when the system breaks. Ours has almost been broken longer than it has ever worked and I’ve paid for Both my solar and power. WORST COMPANY EVER!!