Review for Legacy Solar

Office location: , WI,

12/09/2022
Keisha Norlina, NC

Scam

I truly felt scammed by this company. The salesperson lied in order to get me to switch from a previous company I was with to go with Legacy. I was told the system would power my entire house including air and heating system, if a power outage would occur. I later found out that was not true. I was also told I would receive a check for 2500 two weeks after the system was install for going solar and to assist with the 1st year of payments, which was another lie. Installation timing was horrible. The process began in February of 2022; the system wasn't fully installed until December. There was equipment sitting on the ground behind my home from July until November 15. Multiple days taken off of work because of the system installation. I was also told by the salesperson I would receive weekly calls from him or someone in the company until all work was complete. I received two calls. I had to reach out for all other updates. The most recent lie was me calling to make a compliant. I was told that I could receive 2 two of the 3 payments back that was made on the system. Per their policy they couldn't give me all 3 payments made before installation of the system was complete, but when I reached to the sales rep about this prior to completion of system; he stated that Legacy would refund any payments made. I would receive the refund of payments along with the 2500.