Review for Sol-Up

Office location: 220 S Rock Blvd. #9, Reno NV, 89502

12/22/2022
Nico Reno, NV

This company is exceptional on every aspect of getting the Solar

My solar has finally been activated after the utility installed the new bidirectional meters yesterday. Throughout my whole solar journey with Sol-Up, I have had nothing but praise for the company, my project manager, and the crew I worked with. This company is exceptional! I'd like to commend every Sol-Up staff I worked with as every one of them was great and made this experience awesome. My energy consultant, Justin Niles, was great. He answered every question I had from when I first met him, to signing the contract, during project installation, to solar activation. He is very responsive, always follows up with me during the project to ensure it is going smoothly, and has been great overall! My project manager, Thomas Denoso, managed the overall project very well, correct any issues that were found, very responsive to every part of the project and any issues or questions I had for him via email, text, or call. He also made sure any mistakes that happened were corrected right away or I was compensated for it. Sol-Up Solar Installer Lead, Austin Arreola, was great and did the job in less than 6 hours. He and his crew installed all 22 solar panels and microinverters as well as run the wires down to the Enphase Combiner box and installed it in the garage. Sol-Up Electrician, Elison Crew, was very knowledgeable and very friendly! He and his crew installed the Tesla backup gateway, Tesla Powerwalls, the span panel, and all the wirings within 3 days, and moved all my home circuits from the original electric panel to the span panel. He also set up the Span App, Enphase App, and Tesla App with me, got it all connected to my network, and have it all running the same day! Sales Process - From start to finish, seamless process. Pricing - At least in my area and compared to the other 6 companies' salespeople I met with and the quotes they provided, Sol-Up's was around the same, if not better priced. I believe it was reasonably priced. And the quote they provided did not change before and after the project. Responsiveness - This company is lightning fast on every aspect of responsiveness from issues, to questions, to follow-ups. Warranty - They provide a standard 25-year manufacturer warranty. After Sales Support - I've only used it once but they are very responsive as well and fast on scheduling the service work. Overall, my experience with Sol-Up has been awesome and stress-free. From learning about their company from my energy consultant to signing the agreement, and finishing the project while resolving all the issues that pop up throughout this journey. They've always been very responsive and on top of the project. I highly recommend them to everyone looking into getting solar at their home. Lastly, this is a Reddit link that details my solar experience with this company from start to finish. https://www.reddit.com/r/Reno/comments/zsfkev/solar_experiences_with_solup/