Office location: 431 Luna Bella Lane, New Smyrna Beach FL, 32168
01/09/2023
Joseph
West Columbia, SC
AKE Energy had a representative come out to my home in Mid 2020 to sell me a Solar System. After meeting with the representative, I agreed and bought they service thru them. They in turn, sold the service to someone else who fulfilled it. That company has since GONE OUT OF BUSINESS and my system is not working. AKE refuses to accept any responsibility and fix the matter. They said I am not able to be helped and that I need to find someone to service my issues as the 25 year warranty does not apply thru them as they outsourced my system. I am furious, feel cheated, lied to and taken advantage of. I want the system gone and the outstanding loan (they they again signed me up thru their lender) removed. This company needs to be held accountable for their actions.
System size (kW): 10.2
System price: $45,000
Year installed: 2021
Price include the Federal Tax Credit or incentives: Yes