Review for Boston Solar

Office location: 55 Sixth Road, Woburn MA, 01801

02/06/2023
DK Woburn, MA

Started out good, but install and post install had some issues

Sales process was pretty harmless and generally they've had responsive service. However, there were some issues with the install that were uncovered when the building inspector showed up to do the inspection. Sadly he was left hanging by the Boston Solar team - no one from Boston Solar showed up. The inspector proceeded to pick apart pieces of the install. Boston Solar then had to come out to assess what the inspector said and then return a second time to correct those issues. Both of those post-inspection installs were done without notifying me (the homeowner) that Boston Solar was coming by - not exactly convenient. Lastly, I had requested "critter guards" on the panels and realized after the install that they they were never put on. I have since asked that they be removed from the quote as I don't want more people on my roof.