Review for Harness Power (out of business)

02/22/2023
Marshal Cowley Costa Mesa, CA

Cannot recommend at all

There is zero chance at this point, that I would ever use or recommend Harness Power to anyone. Almost a year and a half ago my household purchased a solar installation for our home in Costa Mesa, CA from Larsun – who was bought out shortly after by Harness Power. We were promised and purchased a system that we did not receive. The original system installed did not work, the company changed the system to something they were “very familiar” with, it too, does not work. So much for familiarity. The company has stated they will reimburse electric bills and loan payments on multiple occasions from multiple people- this occurred only for three months of utility bills despite the system not working for over a year and two months after the install was complete. The past year and a few months have been agonizing, and frustrating and infuriating. It has been mistake after mistake after an inability to solve or correct multiple problems, several lies, ridiculous lack of communication, and a system that still doesn’t function as promised….which, is still a significantly different function than we were sold. DO NOT utilize this company unless you enjoy spending all your free time calling just to get an update, having installers just show up at your home unannounced, or not showing when promised, and want a system that after over a year of toil, does not work.