Office location: 2571 Warren Dr, Rocklin CA, 95677
02/27/2023
ANDREA FIELDS
Mariposa, CA
After several years of research been dealing with many different solar companies and just not really being too impressed and being very gun shy to do solar for my own personal reasons. We finally found Hooked On Solar. We got a hold of Joel he what's our first point of contact and that was a pleasant experience right off the bat. He scheduled all appointments around our schedule. We met with him via zoom on a Saturday. He explained everything in great detail and answered all of our additional questions that we had subsequent from our meeting. He helped us through the whole process picking out what we're best for our needs. We still had some questions regarding contractors license and such and as we were doing our due diligence. I went to reach out to the owner Chad, this was on a Saturday late afternoon he answered his private cell phone, answer all of my questions and I just found that to be really a great way to run a company. It was very reassuring that he didn't act like we were interrupting him. He answered all of our questions that was very impressive. That is what did it for us when Chad answered the phone and his whole attitude towards our phone conversation was what really made us feel at ease. Then to go even further all of his crew from beginning to end have been amazing! Danielle she called made appointments set things up constantly fielding questions from me and my husband we really just have had a lot of questions. Rodney the project manager set everything up seamlessly. Nick set up our appointments timely if something couldn't be done he communicated why, then followed up when he said he was going to follow up making sure the project was done when we wanted it to be done by. Then James and his crew came out and did the installation that was seamless. They were professional, knowledgeable and extremely courteous. They obviously knew exactly what they were doing and it looks amazing. Part of my apprehension regarding getting the solar was what was my roof going to look like, were there going to be holes in my roof and all of those things. It looks amazing there's no exterior power cords or anything it's all hidden and tucked away, power conduit looks great. Then Carson came out and did the final inspection with the city, that was again seamless. He arrived timely, was very professional and very knowledgeable. He explained everything gave me his phone number for follow-up questions I might have, everything was perfect. Without any question this is the company to go with everything was perfect from beginning to end! Highly recommend
System size (kW): 11.5
Year installed: 2023