Review for SolarMax Technology

Office location: 3080 12th Street, Riverside CA, 92507

03/20/2023
akshay0508 Yorba Linda, CA

Lack of communication after installation

Everything was fine until installation. The inspection engineers missed the appointment with the city official two times in a row delaying the Permit to Operate (PTO). The sales rep never helped me setup the connectivity for monitoring and I had to figure out everything by myself. The system stopped working after two days due to faulty wiring set by the installers. So I have paid for a system that has not been working for the more than a month after PTO. Very disappointed with the experience. Cannot recommend them in the future.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 5.6

System price: $15,210

Year installed: 2022

Price include the Federal Tax Credit or incentives: No