Review for Fuzion Energy

Office location: 4003 Terracotta Ct, Bakersfield CA, 93314

04/22/2023
Hannah Bentley San Pedro, CA

System Doesn't Work, It's Under Warranty, No Repair

I cannot begin to express my frustration with this company. I bought a house that had a solar installation from Fuzion. First, it turned out they never got it permitted. They did fix that, eventually, but later, the system stopped working due to corrosion (because they installed aluminum MPPT boxes and we are near the ocean, and it was Fuzion's fault that they chose this configuration) and even though it was under warranty they first insisted that I send them a lot of personal financial information relating to my purchase of the house and then they simply ignored repeated phone calls and emails asking them to repair the system. It still does not work and I am having to find another contractor to fix what was Fuzion's fault.

Installation quality
After sales support

System size (kW): 1.3

Year installed: 2018