Review for Array of Solar LLC

Office location: 1953 Golden Heights Rd. Suite 1801, Ft Worth TX, 76177

04/25/2023
Dcw75703 Tyler, TX

Wasted our time and money

After 9 months, the system they installed is producing less than 60% of the power they promised. They finally come back and say they didn't account for the trees, so our system will only produce 80% of what they promised. But we aren't even hitting those production targets. I have to call, txt, email 3-4 times before they ever get back to me. They constantly reschedule or miss appointments. They didn't do the installation properly at rough-in so we had to tear out brand new roofing and drywall to fix their mistakes. They refuse to update this system. First they said we had to wait 6 months to get enough data. Now they say we have to have 12 months of data. Meanwhile, I'm sending them charts showing we haven't come anywhere close to hitting production targets for the last 9 months.