05/09/2023
Stressful female
Marathon, WI
Worst experience ever! First of all I want to say we were probably very excited to have panels. Basically they never got the correct approvals from out power company to have the panels hooked up on our property even after having us come with $10000 more than the quoted amount. They put up the panels just to have the master electrician come and figure out that we need tons of extras in order to make them work. Owner never took any ownership of the screw up and blamed the power company and proceeded to belittle me for the fact that I was upset with the fact that they lied about the problems for over a month and kept telling us that we were going to have the panels up running every week. And when I called them out and expected answer they told me I stress them out and that they will not talk to me and hung up on me. This was a $70000 project I think I had every reason to be upset and demand answers. We never received an apology for these issues from the owners.
System size (kW): 20000
System price: $60,000
Year installed: 2022
Price include the Federal Tax Credit or incentives: Yes