Review for Bright Planet Solar

Office location: 5 A Street, Auburn MA, 01501

06/26/2023
Alex M Holliston, MA

Horrendous and likely fraud

The company, after a few missteps, installed the panels. From Day 1 the results were terrible. They were producing 50% consistently each day. The graphs for both production and consumption looked identical regardless of weather, activity, whether I was home or not. The graphs also showed that generally from around 9pm and 5am I was using no electricity. Now stop and ponder that. None of that makes any sense. I asked BPS to look into it and they told me (twice) that everything was working fine and that I could purchase additional panels. Their own people looked at the data that was clearly inaccurate and rather take any step to address it, instead lied and attempted to bleed more money from me. You can actually google the exact scenario I am describing and find that it means they installed a piece backwards. But BPS has so far refused to admit they improperly installed the system.