Review for Sun Services USA

Office location: 2632 W Medtronic Way, Tempe AZ, 85281

06/27/2023
K Glendale, AZ

Customer service

Customer service is marginal once you sign the contract and pay for the system. Only excuses are usualy offered. Example two story house next door, neighbors trees, system meets production goals etc. Three of my panels are in shade caused by a roof gable and produce between 40-60%. Design/engineering refuses to accept responsibility. The only fix after six months of input was to identify a miswired micro inverter/software related to original install.