Office location: 577 Main Street Suite 430, Hudson MA, 01749
07/19/2023
Phil
Hudson, MA
I can't tell you how amazing it has been to work with Jessica! She has been a ROCKSTAR in helping to resolve an issue with my system not auto reporting after the meter was swapped out by a 4G one! I didn't purchase my system originally through NECE (that installer neglected to mentions until after holes were drilled into my brand new roof that I'd need to spend another $7K on tree removal that was never used in their ROI calculations nor mentioned during the entire process). But based on my interactions with Jessica and the tech who did his best to assist, I wish I'd used NECE for my original installation! What a pleasure it's been to work with smart, competent, service-oriented solar professionals!
System size (kW): 6.2
Year installed: 2013
New England Clean Energy reply
12/19/2023
We are thrilled to hear about your amazing experience working with Jessica and our team! We apologize for the previous issues you encountered with your system, but we are glad that Jessica was able to step in and work with you to resolve the problem of the system not auto-reporting after the meter was swapped out. Our team strives to provide top-notch service, and it's gratifying to know that Jessica and our tech were able to assist you efficiently. We appreciate your kind words about our smart, competent, and service-oriented solar professionals. If there is anything else we can assist you with or if you have any further questions, please do not hesitate to reach out. Thank you for choosing NECE, and we look forward to continuing to serve you!