Review for Arcadia Solar

Office location: 6370 Montessouri, Las Vegas NV, 89113

09/06/2023
Jason Las Vegas, NV

Inverter

So my inverter has failed once again! This is the second inverter that has failed on my system in less than 2 years and the only thing I got told was the inverter they use is the best product out there, well the best product or any product except for cheap products fail on a consistent basis. I asked the service department what the lifespan of these inverters was and he couldn't tell me. For the last inverter that failed I had to wait multiple weeks for the new one to be delivered and Arcadia installed it when it came in, luckily it was in the winter so we only paid one month to NV Energy. Now my current inverter has also failed and I am paying over $300 plus the solar loan when I talked to customer service this time they said they do not do the installation on warranty items so now I have to wait another week after I receive the inverter for someone to contact me from I am not sure where to set up the install so I might end up paying another $330 energy bill. The reason to get solar is to reduce the cost of your energy bill if I had known this would be a consistent problem I would of just not gotten solar panels.