Review for LA Solar Group

09/26/2023
Larry Fontana, CA

Stay clear, nothing but headaches

We started the process in January of 2023. I Knew solar installers break a lot of tiles and they do not manufacture the tiles used on my house anymore. So I found used tiles before the project started and bought 20 used tiles. The installers broke 11 tiles and replaced them with my tiles. It took 6 months to get the system installed including a battery backup. They missed or were late for many appointments. Then SCE took 3 months to approve my PTO (Permit Tp Operate). LA Solar said go ahead and turn it on. I tried and the system did not work. As many have already said "you can not get a hold of anyone". When you finally do they tell you they are all over it and you don't here from until the next time you waste hours trying. My system is still not working going into the 10th month. I would not recommend them to anyone. Their customer service is the worst that I have ever had.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 7.6

System price: $46,000

Year installed: 2023

Price include the Federal Tax Credit or incentives: Yes