Review for Bright Planet Solar

09/28/2023
Ken Cathedral City, CA

Worst Experience - 6 month nightmare and still no solar system

I met with two sales Reps that were very anxious to put together a solar plan. I received a quote and signed a contract with a $500 deposit for a place holder to put me in their schedule for installation. When that date came and passed, nothing happened. Finally, a conversation with the sales rep only to tell me, "I had called and cancelled the order." I NEVER did that. This is a very suspicious! With a conference call to SunRun, the Order was reinstated and I was told I would be getting a new schedule. Waited and waited for a contact. I called the sales rep numerous times with voice mail full and not accepting messages. I text daily asking for a schedule, no replies. Finally two months later he called and asked for a new SCE Billing. I provided it and still no installation schedule. I called SunRun directly only to find out that they had tabled my order because of no activity and that the contract was never activated. Again, very suspicious activity and still unresolved. NEVER use thisi company......