Office location: 7623 Somerset Blvd, Paramount CA, 90723
10/09/2023
R Gray
Mission Viejo, CA
We are seven weeks into our solar installation and we're tired of being told 'we're on schedule" when we never were told what the schedule was. Our roof had the tile removed on August 22nd and the Amerco representative said we'd be inspected in a day or two and then the electrical work would be done. Tomorrow will be seven weeks with tiles sitting on our roof. Communication is nearly impossible to reach the office or the so called "project manager" as no one is ever available when you call the home office. We had to have one project manager removed from the project after we got lied to. The inspector from Southern California Edison showed up one with paperwork showing the Ameco had requested that day for the electrical work to be inspected and the work hadn't even been started. It took several days of inspectors coming out from the City Building Department for the electrical work to finally be approved. A competitor started last Monday and finished the whole installation on Thursday with all of the inspections approved. We sadly picked the wrong company to do our installation.
System size (kW): 8.5
System price: $38,300
Year installed: 2023
Price include the Federal Tax Credit or incentives: Yes