Review for Wells Solar & Electrical Services

Office location: 3900 Drossett Suite H, Austin TX, 78744

10/30/2023
R Lyon Rosanky , TX

Is warranty now worthless?

My client bought a solar system from Wells Solar after I recommended them.<br />From the start there were scheduling problems. That said. The system did get installed, but had inverter problems almost immediately. To be clear this was most likely a manufacturer issue. That was taken care of after several weeks. Now it appears a battery is faulty according to trouble shooting. At any rate the system has been down for weeks again and Wells offices are closed according to website and my client has called also to no avail. So no warranty work available for now anyway. I hope they get their issues straight. As a personal note. This has certainly strained my relationship with the owner of the property since I referred Wells. Also. I did this as a pass through not asking Wells for referral fee.<br />If anyone has input contact me at (redacted for privacy)<br />Good luck to all.