11/03/2023
Dan
Aurora, CO
I have had these panels for a year now. Since the very beginning of them being put in I've had problems with one of my panels extremely under performing. After multiple calls and multiple promises they still have not come out to fix it and I've been losing power that it's supposed to be generating for a year now. I'm very annoyed because they want your business but they do not want to fix anything after they get your money. It would be nice if they stepped up and fixed the panel that is supposed to be repaired a year ago and compensation for all the power I have not generated due to the damage panel. But have not had any luck actually getting them out to the property to have it repaired. It's just a bunch of empty promises from customer service.
System size (kW): 15
System price: $35,000
Year installed: 2022
Price include the Federal Tax Credit or incentives: Yes