Review for Icon Power

11/09/2023
Michelle Dickinson, TX

Break even in 200 years!!

Sold us lies. They installed panels on our flat roof that inclines slightly north so we loose so much potential power. They also installed under trees even though I complained about the design. They made it as cheap and easy on themselves as possible. Without the battery, and no net metering (exchanging excess solar for electricity at night) we have to produce SEVEN TIMES the amount we use to eliminate our electric bill. Solar buy back is a SCAM! Their solution to producing less than half the average is 'wait a year'. Some panels produce less than 0.5kwh per day (expected to produce 1-3kwh). We paid $34000 to save $10 a month on our bill. Worst financial decision of my life.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 9.6

System price: $34,000

Year installed: 2023

Price include the Federal Tax Credit or incentives: Yes