Review for Solcius Solar (Out of Business)

11/29/2023
Brigida weber Janesville, WI

Extremely disappointed

I am extremely disappointed in solcius. I had non stop issues through the installation process,To turning it on, To all the lies of everything that they do not tell you. Extremely poor customer service. They always tell you they'll get back with you and then it'll be several days later with a text message they never call. I put $100,000 worth of solar panels on my roof. The first month they only produced 48 cents of electricity. I was told that it takes a month for them to start producing at full capacity. Now that a month is gone, now I'm being told it's 8 months before they are fully operational. So they are expecting me to be able to pay over $1,000 between solar panel loan and my electric bill for 8 months before my solar panels decide to start working. Also, I was told that the solar panels will produce electricity even if it's raining or they're snow.. now that I've had my first snowfall. The solar panels produce zero electricity during or after it snows. Next I am told I have to endanger my life and climb on a snow covered roof every single time it snows and remove the snow off of every single panel I have. I asked customer service if they would climb on their roof every single time it snowed and walk across the roof for an hour and she said absolutely not, but they expect their customers too. It is just one lie after another with this company. I'm at the point where I wish I could rip every solar panel off of my roof at their expense and have them take them all back and get out of my loan and never look at another solar panel again in my life. Don't trust the sales reps in this company. They will say what they have to to get a sale.