Office location: 401 Ryland St, Reno NV, 89502
01/13/2024
John Clouet
Las Vegas, NV
Like others have said, Encor is stiffing us. Our contract stated that if the system wasn't up and running when the first solar loan payment was due, they would reimburse us for that payment. That was our case and Encor representative agreed they owed us the reimbursement. That was a whole year ago and the representative has repeatedly told us the check is coming (the old checks in the mail). You can't get them by phone I've found. The only way to contact them has been by text. So because of that we have a whole string of text messages with them. This gives us a further concern that if anything goes wrong with the system, Encor will never show up to meet their contract obligations. Don't do business with this company.
System size (kW): 8
Year installed: 2023