Office location: 315 Sand Island Access Road, Honolulu HI, 96819
01/24/2024
Ms Dale
Wailuku, HI
I have mold in my attic that has worked its way into my living space ceiling. The roofer I called to check it out found the problem was a slow drip from a solar panel bracket Lugnut that was not properly sealed when installed in 2016. My contract says I have a 10 year warranty. But Jesse Johnson of American electric tells me that doesn’t apply to me because it was installed before I bought the house in 2017 and after all his people are “ electricians not carpenters”. My solar panel system cost $27,842 to install. There’s nothing in the contract I have that says anything about losing a warranty when the property is sold. so check your attics people if you were unfortunate enough to have American Electric install your solar panels
System size (kW): 6
System price: $27,842
Year installed: 2016
Price include the Federal Tax Credit or incentives: Yes