Office location: 2578 W. 600 N. Suite 100, Lindon UT, 84042
02/02/2024
LL
Little Rock, AR
I talk a customer svc rep yesterday and told me to send Entergy bills so you can reevaluate bill my bill to see why our Entergy bill went up like it did. I call the Entergy Co and told us to reach out to you guys since you guys were ones who put solar in. Sales rep told us I bill would not go up pass 11.00 a month but our bill we were paying like 12.00 to 14.00 a month. We're not going to pay high Entergy bill and pay for solar to. I already got a complaint about the incentive payment which that sales rep never told us about that at all. This misleading a customer because if they would have told us incentive payment 12k+ we wouldn't never gotten solar install. That's something should be explained to the customer up front but won't say upfront because they know customer wouldn't get it.
System size (kW): 6
Year installed: 2022