Office location: 1000 Fulton St, Farmingdale NY, 11735
03/03/2024
Jennifer MacVicar
Huntington Station, NY
Was very happy with the company until the leaks started. They said the roof was in good enough shape to put panels on. Now there's water POURING into my house and not only are they are saying it's not their fault, but that there were holes there before they put them on. So why did they not mention that before? They are now charging me hundreds of dollars to take the panels off to replace a roof that passed THEIR inspection less than a year ago. I am so surprised by the customer service for an issue I thought would be a non issue. You gave an inspection, saw no issues, but now say the holes were there and that’s not your fault? Water pouring in your house is incredibly stressful and I expected more.
System size (kW): 11
Year installed: 2022