Office location: 9900 E 51st Avenue, Denver CO, 80238
03/05/2024
Darlene Jones
Aurora, CO
We have had this Enphase unit since May of 2023, the unit has been doing it's job. Since Feb 2024 the unit stopped recording information. Now they're telling me they will replace the part but I have to pay for the labor $400. I have spent a very, very large amount of money already and am not sure why I must spend more for a product that hasn't even made it a year, WHY? My Install was great, So is this just a bad quality Envoy panel that I have to pay labor to correct every year, not good, not happy. I will be digging deeper into this issue. I got the word that the installers have the part on their truck like this is a common problem, this can make you think is this a scam.
System size (kW): 900
System price: $114,000
Year installed: 2023
Price include the Federal Tax Credit or incentives: Yes