Review for Green Home Systems

Office location: 8510 Balboa Blvd. Suite 220, Northridge CA, 91325

03/14/2024
Michael S. Schleswig, IA

Deceptive and won't finish install 1+ years

The sales team miss represented the monthly financed amount based on tax returns being applied that the amount couldn't possibly be acquired within the 18-month window unless you were making at least 6 figures. They hired a contractor that couldn't legally install in Iowa and when that installer was about to be caught and lose their license, they wouldn't finish install. This was after raising the purchase price $20k by saying they couldn't find anyone to do the install for the price agreed on. Then it's taken over a year and the install still isn't done because the first team did it incorrectly and the new team hasn't done the repair for over 6 months (winter time frame for most of that). The company has not called me back in over 6 months of trying to call them and 3 different project managers as they all keep quitting including my sales person. I opened a BBB claim and the company kept lying until BBB closed the claim. I also had to start paying on the loan before they finished since it took so long and they said they would refund me each month and after 2 months they stopped and luckily i got the bank to pause the loan. This company is a nightmare right now and I would suggest having a lawyer on hand just in case.