Review for Kota Energy Group

Office location: 1227 Flynn Road Suite 307, Camarillo CA, 93012

03/19/2024
Tricia Roth Oakland, CA

Incredibly Unresponsive and unprofessional

I live in Oakland, CA and Kota did my install 6 months ago-to date it has not been permitted by the city of Oakland. I have had numerous people from Kota come to my house to take pictures for their design team telling me the installer did not follow the plan so they had to come and take pictures. They did not call for an appointment just texted me in the morning that they were showing up. Since then I have had 5 separate Kota people people come out- one wrote which in sharpie what each of the switches on the panel were for, another came out and said the switches needed to all be the same brand, someone else came otu and changed them..inspectors from the city came 3 times and did not approve. The last person who came said that the panel would never pass inspection and would need to be changed. That was 3 weeks ago and despite contacting my "project manager" Travis Keller and writing to the Founder of the company on Linked-in I have heard nothing from them..they are absolutely unprofessional and now I am thinking they are crossing the line into being fraudulent...would never recommend them to anyone and am at the point where I am planning on contacting the Attorney Generals office to file a complaint. Anyone else have a similar experience?