Office location: 2578 W. 600 N. Suite 100, Lindon UT, 84042
03/19/2024
J Pair
Burkburnett, TX
My converter went out. I was not producing any electricity. Took over a month to get it fixed. Sunnova was contracted to replace it. The only form of communication has been so far TEXTING> I was told I would get reimbursed for the time my unit was out. I sent them the Bills for the time period of lost productivity. I recieved a TEXT today saying "sorry we would not be able to reimburse you." Who told you that you would be reimbursed?" "It is not written in contract for reimbursement issues. OMG. If any solar company comes a knocking get red faced and tell them "Hell No"
System size (kW): 16
Year installed: 2022