Review for IES Texas Solar

Office location: 1731 S San Marcos Bldg 936 Suite 105, San Antonio TX, 78207

03/22/2024
Syed Moosavi Richmond, TX

Horrible customer service

IES installed my system in March 2023, and informed Sunlight that the system was good to go, even though Centerpoint had not approved and it needed fixing. IES did not come out to fix the system until 4 months later, in July, but did not inform Sunlight about the system not being approved, and I kept getting charged by Sunlight in the meantime. IES promised to reimburse me 3 months of payments I made while system was not active, but later backtracked on their promise. Bryan Garcia and Brandon Rickett have given me the runaround for months and ignored my calls, texts, voicemails, and emails. The price is cheap, but the customer service leaves a lot to be desired, and they will completely block you out once the system is installed and they get their money. Beware!