Review for Kota Energy Group

03/25/2024
N Rud Berkeley, CA

Terrible communication, terrible timeline, impossible to contact

I highly advise anyone to NOT use Kota. We were charmed by their salesperson, and signed up with financing for a panel array in Feb 2023. Panels were up in April but not turned on until October. This means I was paying for the panels without them being any use to me. Kota continues to be impossible to get ahold of, non responsive and how I am needing new roofing work that they did not advise us of during their inspection. I cannot get ahold of anyone to help remove the panels. All around a terrible experience.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 3

Year installed: 2024