Review for Altair Solar Inc

Office location: 12 Mauchly, Irvine CA, 92618

04/04/2024
David Fullerton, CA

NO WARRANTY - They take your money and ghost!

Long before I wrote this review, I attempted to contact the business and resolve this professionally. But when they ignore numerous emails, texts, voicemails, and cries for help, what choice do I have? They installed a system that is leaking rain water through our roof. I have video evidence which I've sent them, and tarped my own roof because I understand that sometimes I need to wait my turn. So though it feels urgent, all I've asked from Altair is some sort of timeline / communication for the repair. What do I get? Absolute silence. They don't pick up calls, they don't return emails, or texts to the service person's number which THEY PROVIDED. What a sham. You could probably pick a solar company blindly out of a hat full of rat manure and have a better experience than this. So unprofessional, it's hard to understand how a business survives like this.