Office location: 280 Moody St, Ludlow MA, 01056
04/13/2024
HA
Wilbraham, MA
Was promised lower utility bills from the salesman but the bills did not decrease they went up, further than that the utility company is telling us the panels do not work! also when we called in to ask to have a technician come out to check the panels they said no because it’s not an emergency on the computer screen they view, poor customer service and no help what so ever
System size (kW): 5000
Year installed: 2024
PosiGen Developer LLC reply
04/16/2024
Hello, we are sorry to hear that you are having a bad experience. Earning our customer's trust is at the heart of everything we do and we would appreciate the opportunity to make this right. Please reach out to us at reviews@posigen.com at your earliest convenience with your name and service address and we will connect you with a specialist that can best help resolve this issue.