Office location: 8510 Balboa Blvd. Suite 220, Northridge CA, 91325
04/14/2024
S. Garrett
Rio Rico, AZ
I live in Arizona and purchased a solar system for my home from Green Home Systems. It worked ok but didn’t produce like I was promised. It stopped working in September of 2023 and to this date (April 2024) they have NOT fixed it!! They finally sent a tech in December of 2023 who diagnosed the problem to be a bad Solaredge converter. GHS told me “its just a fuse inside the inverter.” What a joke these people are! Nobody has been sent to change this “fuse” and after several phone calls to GHS they said to me, “Do you know anyone who can change the “fuse?” How unprofessional is that!! It is GHS warranty and they told me if I worked on it it would void their warranty! But they do absolutely NOTHING to repair my system! So as of now I am out of pocket paying for a system that doesn’t work AND a monthly electric bill. So warning to all DONT USE GREEN HOME SYSTEMS!!!
System size (kW): 7600
Year installed: 2019