Review for Solar SME

Office location: 4 E Station Square Drive, Pittsburgh PA, 15219

04/20/2024
Arthur Bensalem, PA

Terrible service

Nothing about this experience with SME was good. The managers would be incommunicado for weeks. The time awaiting installation was too extensive. The deliveries of the parts was confused. The installation was incomplete. A line for the internet connection was not connected. After about two years, the system shut down and complaints to SME went unanswered to this day.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 610

Year installed: 2022

Solar SME reply 07/05/2024
We sincerely apologize for the issues you've encountered with your solar installation and the lack of communication from our team. Your feedback is invaluable, and we are committed to addressing these concerns and improving our services. Thank you for sharing.